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Carrier Integration Support › Knowledge › Verified Gross Mass (VGM)

Verified Gross Mass (VGM)

For VGM, Org Admin(s) or Company Admin(s) shall send subscription requests to the Cargoo administration to activate VGM module. After subscription, they can grant or limit the access of the module individually to their users with both view (all the fields are non-editable) and manage modes or either of them (for more details on user accesses see User Management, Subscribe Business Modules to Your Users).

Note

To submit a VGM successfully, your company ID must be linked to an ID in the receiving carrier’s system. If you have placed the booking earlier, this has been ensured already. However, you may receive an error if that link has not yet been established. If in doubt, please reach out to support@cargoo.com.

Add VGM

VGM can be created/added only for the shipments with status Confirmed and higher.

You can add/edit VGM, if

your company is subscribed to the VGM module, and you are granted with the VGM manage right, and
your company has one of the following roles in the shipment:

Shipment Creator
Origin Handling Agent
Booking Agent
Shipper
Supplier
Origin Broker
FOB Agent

You can add the VGM per container, edit it and check the VGM status.

To add a VGM, take the following steps:

Under Main Menu, click Shipments->Shipments.
Find your booked shipment on the shipment list and click on it.

3. In the Containers tab, on the desired container, click Add VGM.

4. As the popup-window appears, fill in the required (and optional) data and click Save and Submit.

Note

There are 2 approved methods to declare the gross mass of cargo when creating the VGM:

SM1 - Load the container and measure the total weight in a calibrated scale,
SM2 - Measure separately the weight of each goods item and sum it with the container’s tare weight (as declared on the container doors).

Note

The VGM responsible party is pre-set to be the shipper. It is not possible to change the VGM responsible party in Cargoo. As submitting party, you must be authorized by the shipper to submit on their behalf.

Edit VGM

Irrespective of which party created the VGM, it can be edited by all the parties that have manage right mentioned above.

VGM can be edited both from Track & Trace and from VGM page.

In Track & Trace, after you Add VGM, the Add VGM icon turns into the Edit VGM icon, and by clicking it, you can make amendments in the same popup (see the figure here).

Note

VGM can be re-submitted if 1 hour has been passed since the previous submitted VGM’s status has changed to “Delivered to Carrier” (irrespective of the fact whether the status “Delivered to Carrier” is further changed to “Received from Carrier” or not)

If VGM status is Received or higher (Received, Rejected, Accepted), then VGM next version can be re-submitted.

Every time User resubmits VGM, status is changed to “Processed by Cargoo

To edit VGM from VGM page:

Under Shipments, click VGM.
As you find the desired VGM, at the right part of VGM card, click “Edit” icon.
Take step 4 shown in the figure here.

VGM List

As you click on the VGM section of Shipments module, you can see the list of all your VGMs in the card view. You can switch them to table view by clicking the table view icon at the upper-right corner of the page.

Card view

Table view

At the right part of each order card/table, there are three clickable icons

History (you can see the VGM status history)
Edit (see Edit VGM)
View (you can view non-editable details of the VGM)

Access Your VGM

You can access your desired VGM by searching or filtering it by the status.

Search your VGM

The VGM search can be performed by

Container Number
Cargo Shipment reference
Port of Origin code
Order Reference
Vessel and Voyage

To search for VGM

Under Main Menu, click Shipments->VGM
At the upper-left corner, in the search field, fill in the container number (or cargo shipment reference, port of origin code, order reference, vessel and voyage)

Filter VGM

You may filter VGM by the following statuses:

N	VGM STATUS	DESCRIPTION
1.	Processed by Cargoo	Message is created and in process to be sent to the Carrier.
2.	Delivered to Carrier	Message is sent to the Carrier.
3.	Received by Carrier	Carrier received the message and sent an acknowledgment note in regards the VGM.
4.	Approved by Carrier	Carrier approved the VGM.
5.	Reject by Carrier	Carrier refused the VGM and the information about the rejection reason will be visible in Cargoo.

To filter VGM,

Click Shipments->VGM.
At the upper-left corner, next to the Search field, click Filter.
Click Custom and select the VGM status.

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